Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an experienced payroll professional who understands the requirements for building payrolls and leading others through an implementation? Are you looking to take your career to the next level with your expert knowledge and experience to drive success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset and the desire to help build a great culture?
iiPay has a unique opportunity for a highly experienced and motivated Implementation Team Lead, who wants to be part of this rapidly expanding business. The successful candidate will need to understand what a growing implementation team requires to deliver and go beyond our client’s expectations/needs, as well as ensuring we achieve iiPay’s goal of ‘Paying the Planet’.
Our highly motivated and engaged team members are at the heart of our success! This role leads one of Implementation teams that work alongside our project management team to configure and deliver international payroll implementations for our global client base.
As the leader of an implementation team you will ensure your team have all required equipment, skills and motivation to ensure we delight our customers through their payroll implementation programme. You will work closely with every department within iiPay to ensure the technical requirements are understood and everyone is aligned for an accurate and timely delivery. You will be empowered to lead your team with the support of the Implementation Manager, to ensure all implementation teams work with the same drive and determination for delivery of our project work to the highest possible standard.
You will act as the first line of engagement for our customers beyond the project team, representing the iiPay management group across the customer portfolio your team are delivering.
Although you will not have allocated client work yourself, where work demands dictate, you should be ready and equipped to assist your team, as well as the wider project team with any task that aids iiPay to proactively breakdown project blockers and move forward efficiently and effectively, delighting our customers.
What we are looking for in you
The successful applicant will ideally have experience in payroll or human capital management implementation. They should have strong analytical and problem-solving skills, excellent communication abilities, both verbal and written, and possess a keen attention to detail.
They will be required to work in a global environment, with clients that have an expectation of service excellence. They should be able to demonstrate strong leadership skills to maintain and grow a highly motivated, ambitious and creative implementation team.