January 30, 2023

Payment Operations Associate (Remote)

Are you looking for an exciting opportunity to be a key player within a highly successful global payroll services business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture?


iiPay, winners of the Global Payroll Supplier of the Year award 2020 is a high growth, innovative company, based in US, Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market leading global payroll management system delivering a unique client experience and value-added services.


iiPay has a unique opportunity for a highly motivated payments specialist to own and deliver global payments processing to help drive our goal of ‘Paying the Planet’.


Role Overview


Our highly motivated and engaged team members are at the heart of our success!  This role requires ownership of payroll payments and ensuring that our clients’ employees are paid on time, every time. The role will include validation of payment uploads and payment query handling. This individual will be a highly motivated, self-starter and able to collaborate effectively with other teams in the business. The successful candidate will work closely with iiPay’s Implementations team to define payment capabilities for new territories and complete payment testing.


1 year of payments experience preferred and the ability to demonstrate a proven track record in the following areas:


  • Ensure net and statutory payments are validated and executed in a timely manner for all allocated payrolls
  • First port of call for any payment queries raised internally
  • Timely preparation of funds requests where clients are funding centrally
  • Beneficiary maintenance – ensuring that new payees are set up with the correct bank details
  • Reconciliation of client money accounts
  • Collaborating with iiPay’s Implementations team as required and leading payment testing
  • Involvement in Treasury “Kick-Off” meetings as required
  • Liaising with payment partners with relation to on-boarding and payment queries
  • Maintenance of process documentation
  • Assisting with ad-hoc projects


What are we looking for in you?


  • Strong interpersonal skills – ability to communicate with peers, payment providers, clients and external vendors as necessary
  • Solid understanding of international payments, experience beneficial
  • Aptitude for working to strict deadlines
  • Ability to problem solve and pay close attention to detail
  • Strong time management – able to prioritise workload and ensure all tasks are completed, at both an independent and team level
  • Good knowledge of MS Office and Excel


What we can offer you? 


As well as offering you the opportunity to be innovative and ambitious, iiPay believe in offering a competitive salary, generous benefit package and a great culture and employee engagement initiatives, not to mention our other benefits below!


  • Competitive salary and Cafeteria package
  • Monthly free breakfasts
  • Continuous development and financial assistance for education and professional memberships
  • Great company events!
  • Friendly working environment
  • Flexible working
  • Birthday day off!
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