Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an innovative and experienced Product Support Analyst? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset and the desire to help build a great culture?
iiPay, winners of the Global Payroll Supplier of the Year award 2020 is a high growth, innovative company, based in US, Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market leading global payroll management system delivering a unique client experience and value-added services.
iiPay has a unique opportunity for a highly experienced and motivated Product Support Analyst who wants to be part of this rapidly expanding business, taking on the responsibility for supporting internal and external users to help drive our goal of ‘Paying the Planet’.
All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work: remotely, on a hybrid basis or fully office based as they wish.
Our highly motivated and engaged team members are at the heart of our success! This role requires engaging with our customers and colleagues to ensure proper resolution and appropriate escalation of issues raised.
The Product Support analyst will need to be able to understand different file types, as well as IT security fundamentals that relate to web-based applications to be able to perform the initial investigation into queries.
The successful candidate requires minimum 1 years of Product Support experience and the ability to demonstrate a proven track record in the following areas:
What are we looking for in you?
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
This website uses Hubspot to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!