August 14, 2019

Senior Implementation Consultant

Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an experienced payroll professional who understands the requirements for building payrolls? Are you looking to take your career to the next level with your expert knowledge and experience and drive success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset and the desire to help build a great culture?


iiPay has a unique opportunity for a highly experienced and motivated Senior Implementation Consultant who wants to be part of this rapidly expanding business, understanding the client’s requirements to develop their international payrolls and achieve our goal of ‘Paying the Planet’.


Our highly motivated and engaged team members are at the heart of our success! The implementation team works alongside the project management team to configure and deliver international payroll implementations for our global client base. The role also involves working closely with every department within iiPay to ensure the technical requirements are understood and everyone is aligned for an accurate and timely delivery. The Implementation Consultant may also be required to liaise with our third-party local payroll partners to ensure they are equipped to support us once the implementation passes to live payroll processing.



Core Implementation Consultant Objectives & Responsibilities


  • Project Set-up– working with the internal project team, clients and our local country payroll partners, to organise and run kick off meetings, create project plans and deliver implementation packs.
  • Client and Project Management– Support project review calls (internal and external), co-ordinating and delivering on the project streams. Manage any changes to the scope of work and delivery schedule
  • Payroll Process– Define and set-up the agreed client payroll processes, establishing all of the payroll and data needs.
  • Local Registration Management– Work with the local country payroll partners to conclude all local registration processes for the client.
  • Payment and Banking Process Definition– Work with the iiPay treasury team, the payroll partner and client to agree and set-up all payment and banking processes
  • System set-up and parallel payroll process– define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel payroll processes
  • Go-live transition– work with the iiPay operations team and client account manager to transition the payroll at go live to the operations team.
  • Sign-off and documentation– Work with the client to sign-off the project and document all of the client specific needs and processes.


Senior Consultant Objectives & Responsibilities


  • Mentoring – Lead the team in on-boarding new starters into the organisation, guiding those less experienced through the iiPay process and supporting them through their first projects.
  • Knowledge – Demonstrate an in-depth knowledge of Implementation of outsourced payroll solutions across the world, in addition to being able to clearly demonstrate a mastery of the iiPay implementation methodology and processes.
  • Lead Innovation – Take the lead in driving change within the team and the wider organisation. Contributing heavily to the creation of a positively driven change culture within the Implementation team.
  • Motivator – Inhabits a positive outlook on developing all around them, working through challenges together and celebrating successes. Pro-actively contributes to a positive, cohesive, ‘one team’ environment within iiPay, with our In-Country Partner network and our clients.
  • Escalations – Resolves escalations within your own project work before the issue requires the attention of management. As well as actively assisting the iiPay team in resolving escalations that are not directly related to your work. Ensuring that our client satisfaction is constantly improving and adapting to the ever-changing payroll world.
  • Ability to demonstrable data coordination skills
  • Strong communication skills, with the ability to manage time critical tasks and to assign responsibilities to third party organisations
  • Experience of using or managing payroll processes and their associated systems,
  • Experience of working with international clients both small and large (FTSE & Fortune 500), demonstrating the ability to communicate clearly and gain trust with your client contacts.
  • Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction.
  • Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment
  • Natural leader, being able to motivate those around you and deliver on objectives within a time pressured environment.



The successful applicant will ideally have experience in payroll or human capital management implementation. They should have the ability to become a system expert and have experience of managing and prioritising workloads. They should have strong analytical and problem-solving skills, excellent communication abilities, both verbal and written, and possess a keen attention to detail. They will be required to work in a global environment, with clients that have an expectation of service excellence.


What we can offer you?

As well as offering you the opportunity to be innovative and ambitious, iiPay believe in offering a competitive salary, generous benefit package and a great culture and employee engagement initiatives, not to mention our other benefits below!


  • 25 days’ vacation plus Bank Holidays
  • Company Sick Pay
  • Pension Scheme
  • Private medical cover
  • Critical Illness cover
  • Death in Service cover
  • Monthly free breakfasts
  • Daily free fruit
  • Continuous development and financial assistance for education and professional memberships
  • Great company events!

Please note that we do not use agencies in our recruitment and cannot accept unsolicited CV.

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